Best Enterprise Reputation Management Company (ies)
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Best Enterprise Reputation Management Companies - August 2014

RANK COMPANY NAME YEAR FOUNDED REVENUE FULL TIME EMPLOYEES ACTIVE CLIENTS CLIENT RETENTION RATE PRICING CLIENTS Overall Score Composite score based on criterias and quality of work observed.
0100
GVGE
Needs AnalysisFirm's ability to enter systemic methodology to determine client goals and aspirations and then create a tailor-plan according to the specific needs.Strategy DevelopmentFirm's ability to create an effective strategy to manage the online reputation of the client.ResponsivenessFirm's ability to quickly handle the online reputation needs of the client.MonitoringFirm's ability to manage the long-term aspects of the client's online reputation.ReportingFirm's ability to create clear and effective reports for the client. Change in Rank Indicates shift in rank from previous month's rank.
1st Award
ReputationManagementConsultants.com

Irvine, California Gary Hagins 8665097367_ Visit ReputationManagementConsultants.com File A Complaint
Commend This Vendor
2007 Over $10 million Above 100 500+ 99% M Heads of State, Fortune 1000 Companies and Executives, Politicians, Celebrated Figures in Film, Sports and Music, as well as States and National Governments.
100%
100 100 100 100 100 NC More Info
2nd Award
Netmark

Idaho Falls, Idaho Chad Heath 888-811-6072 _ Visit Netmark File A Complaint
Commend This Vendor
2007 $5 million - $9,999,999 51 - 100 300 + 98% M 5.11 Tactical, Hallmark, Intellius, SelectQuote, Experian
99.8%
100 99 100 100 100 NC More Info
3rd Award
ThinkBIGsites.com

Huntington, New York Marc Arner 888-300-1496_ Visit ThinkBIGsites.com File A Complaint
Commend This Vendor
2007 $5 million - $9,999,999 51 - 100 300+ 97% L Candy.com, Borders Books, Bunn Coffee, Edwards Jones, Mrs. Fields
99.4%
98 100 100 99 100 NC More Info
4
InternetReputation.com

Denver, Colorado Matthew Hallerman 888-554-3369_ Visit InternetReputation.com File A Complaint
Commend This Vendor
2010 Over $10 million 26 - 50 300+ 98% M Attorneys, Government Officials, High Profile Individuals, Inc 500
99%
97 99 100 99 100 NC More Info
5
VJG Interactive

Surendra Lal 315-642-4730_ Visit VJG Interactive File A Complaint
Commend This Vendor
2006 Over $10 million Above 100 200+ 98% L Circuit City, Studio 8, Werth Reality, ACE Hardware, Subway
98.8%
98 99 100 98 99 NC More Info
6
Internet Reputation Management

Ventura, California Laura Fahr 800-889-4812_ Visit Internet Reputation Management File A Complaint
Commend This Vendor
2005 $1 million - $2,999,999 11 - 25 87 94% M Confidential
98.4%
100 99 96 97 100 NC More Info
7
BlueSEO

Santa Monica , California Mark Deming 310-899-3943_ Visit BlueSEO File A Complaint
Commend This Vendor
2006 Under $250,000 1 - 10 15 65% M PJs Organics, Stainless Ladders, Telesign
98%
97 97 100 96 100 NC More Info
8
Bruce Clay

Moorpark, California Bruce Clay 866-517-1900_ Visit Bruce Clay File A Complaint
Commend This Vendor
1996 Over $10 million Above 100 200 90% M Century21, Weather.com, FaceBook, LL Bean, Sportsmans Guide
97.6%
95 99 96 100 98 NC More Info
9
iProspect

Floor Boston , Massachusetts Ly Tran 617-449-4300_ Visit iProspect File A Complaint
Commend This Vendor
1996 Over $10 million Above 100 100+ 92% H Avis, Delta, Circuit City, Allegis Group, Yellow Book
97.2%
96 98 97 99 96 NC More Info
10
iCrossing

Dallas, Texas Marc Yagoda 214-210-6800_ Visit iCrossing File A Complaint
Commend This Vendor
1998 Over $10 million Above 100 100+ 90% H Mastercard, Bank of America, The LEGO Group, The Coca-Cola Company, Toyota
97%
96 98 97 98 96 NC More Info

Evaluation Criteria - How We Identify The Best Enterprise Reputation Management Company (ies) in US

topseos, the independent authority on search vendors, seeks to help companies find the best reputation management companies in the industry.  We review each vendor’s portfolio in order to see the quality of work that the company has completed and often times contact clients to obtain an evaluation. This information is then compiled and used to create a list of the best.

topseos identified five key areas in the process of reputation management: needs analysis, strategy development, responsiveness, monitoring, and reporting.

The first key aspect of reputation management is needs analysis.  This part of the evaluation analyzes the ability of a vendor to recognize both the immediate and long-term needs of their clients.  What type of research is completed to provide clients with an initial evaluation of their online reputation and provide an analysis of the work that needs to be completed.

Next we evaluate the strategy development of the vendors.  How effective are the strategies that the company has built and how do those strategies work to meet the needs of their clients?

The vendor’s responsiveness to the client’s online reputation needs is also evaluated.  How quickly does the vendor begin work to handle immediate needs of their clients?  How long before the vendor’s work begins to make an effect on the client’s online reputation?

Monitoring is the long-term aspect of reputation management that is evaluated by topseos.  This analyzes the maintenance work that is being done by the vendor in order to maintain their client’s reputation.  How often are checks completed to measure the effectiveness of the work done, and recognize any new needs?

The final aspect of the evaluation is reporting.  How well can the vendor maintain consistent communication with their clients? What reports are provided to the clients to see? Are they clear and understandable? Do they provide recommendations to maintain the online reputation of their clients?

General Queries

  • What type of needs analysis was conducted before work initiated?
  • What type of a ROI were you anticipating, what was achieved and in what time frame?
  • What would be 3 things you would change about your experience?
  • What was your total investment?
  • Rate your overall experience (1-10; 10 being the highest).

 

Project Specific Queries :

  • How were your organizational goals aligned with the reputation management activities?
  • What activities are put into place to enhance your online relations?
  • How are reputation management activities reported and documented?
  • How are results of the reputation management activities measured?
  • Do you have any negative remarks that are unresolved to your favor online?