Best Call Tracking Software
Evaluation Criteria for Best Call Tracking Software
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Best Call Tracking Software - December 2014

RANK COMPANY NAME YEAR FOUNDED REVENUE FULL TIME EMPLOYEES ACTIVE CLIENTS CLIENT RETENTION RATE PRICING CLIENTS Overall Score Composite score based on criterias and quality of work observed.
0100
GVGE
GUI InterfaceFirm's quality of the graphical user interface.Ease Of IntegrationFirm's ease of integration into current services.Software FeaturesFirm's overall quality in the set of features.Reporting MethodsFirm's ability to provide quality reports to users.SupportFirm's ability to provide quality support to users. Change in Rank Indicates shift in rank from previous month's rank.
1st Award
Call Tracking Metrics

Severna Park, Maryland Laure Fisher 888-770-3332_ Visit Call Tracking Metrics File A Complaint
Commend This Vendor
2009 $3 million - $4,999,999 11 - 25 4000+ 99% M Gutter Helmet, The Goddard School, SearchKings, Tutor Doctor, Griswold Home Care
100%
100 100 100 100 100 NC More Info
2nd Award
CallRail

Atlanta, Georgia Andy Powell 888-907-4718_ Visit CallRail File A Complaint
Commend This Vendor
2011 $3 million - $4,999,999 11 - 25 15,000+ 98% M confidential
99.6%
100 99 100 100 99 NC More Info
3rd Award
LOGMyCalls

St. George, Utah Mike Riding 855-884-4721_ Visit LOGMyCalls File A Complaint
Commend This Vendor
2009 $1 million - $2,999,999 26 - 50 150+ 98% M Big O Tire, Parker, Kaiser Permanente, Courtyard Marriott, Pilkington
99.8%
100 100 100 99 100 NC More Info
4
KeyMetric

Las Vegas, Nevada Antoinette (Toni) Hume 866-261-0917_ Visit KeyMetric File A Complaint
Commend This Vendor
2007 $3 million - $4,999,999 11 - 25 1000+ 98.45% M ING, Chase
99.2%
99 98 100 99 100 NC More Info
5
Analytic Call Tracking

Lake park, Florida Dave Subers 561-841-1832_ Visit Analytic Call Tracking File A Complaint
Commend This Vendor
2012 $3 million - $4,999,999 11 - 25 3,800+ 98% L Confidential
99%
97 99 100 99 100 NC More Info
6
AvidTrak

Mountain View, California Rick Mansuri 888-592-2921_ Visit AvidTrak File A Complaint
Commend This Vendor
2007 $5 million - $9,999,999 11 - 25 150+ 95% L Confidential
98.6%
99 100 99 98 97 - More Info
7
Marchex

Seattle, Washington Russell C. Horowitz 206-331-3300_ Visit Marchex File A Complaint
Commend This Vendor
2003 $250,000 - $999,000 Above 100 1000+ 84% M double click, reprisemedia, Travel Zoo, Carnival, razorfish
98.2%
96 97 100 98 100 NC More Info
8
Call Source

Westlake Village, California Jason Scinocca 877-225-5768_ Visit Call Source File A Complaint
Commend This Vendor
1996 Over $10 million Above 100 2,000+ 95% M Confidential
98%
100 97 100 96 97 NC More Info
9
Outleads

New York, New York Dorin Rosenshine (877) 268-1389_ Visit Outleads File A Complaint
Commend This Vendor
2013 $250,000 - $999,000 1 - 10 65 90% L confidential
97.8%
96 99 97 100 97 NC More Info
10
Dial800

Beverly Hills, California Scott Richards 800-564-8685_ Visit Dial800 File A Complaint
Commend This Vendor
1996 $3 million - $4,999,999 11 - 25 100+ 87% H T Mobile, RosettaStone, Curves, Blue Man Group, TimeWarner
97.6%
95 99 96 100 98 NC More Info