VIEW RANKINGS FOR BEST COMPANIES BY PRACTICE AREA:
Our Selection Process For
Best Enterprise Social Management SaaS
Best

Top 5 Enterprise Social Management SaaS

Best Enterprise Social Management SaaS - January 2019

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Content Syndication

Content Syndication

Integration

Integration

Analytics

Analytics

Feature Set

Feature Set

Support

Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

DMA | Digital Marketing Agency DMA | Digital Marketing Agency
Talk to a Representative: 800-569-2754
Key Facts For DMA | Digital Marketing Agency
  • Major Clients:
    Jet.com, TripAdvisor.com, Kohler, Willia..
  • Year Founded:
    2002
  • Fulltime Employees:
    80+
  • Active Clients:
    500+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    96%
  • Pricing:
    M
  • Website:
    digitalmarketingagency.com
Request A Quote
Reviews (92)
Positive Review 92 Reviews
Chris Sheen
Chris Sheen Linkedin
They’ve created a lead avalanche!
Do not make the same mistake we did. We were warned that the increase in lead volume can be difficult to handle. When you sign up with DMA, make sure you’re ready to expand your team and that you have the proper stuff set up…
Chris Sheen
Positive Review
Justin Southworth
Justin Southworth Linkedin
Our sales have exploded on Amazon.
Since we brought them on to manage our Amazon listings we’ve stopped doing some of our other advertising since we are getting a large portion of our sales on Amazon. We spend less in advertising to get more return from Amazon, and this whole process…
Justin Southworth
Positive Review
George Thompson
George Thompson Linkedin
It took five weeks to accomplish, but by using built-in reporting tools, they were able to remove the negative YouTube videos. George Thompson

Content Syndication

Integration

Analytics

Feature Set

Support

HootSuite Media HootSuite Media
Talk to a Representative: 604-484-8902
Key Facts For HootSuite Media
  • Major Clients:
    Dwell , SXSW , Wiley , Marketo , DavidsT..
  • Year Founded:
    2008
  • Fulltime Employees:
    200+
  • Active Clients:
    5000+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    92%
  • Pricing:
    L
  • Website:
    www.hootsuite.com
Request A Quote
Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Content Syndication

Integration

Analytics

Feature Set

Support

Shoutlet Shoutlet
Talk to a Representative: 608-833-0088
Service Offerings:
Key Facts For Shoutlet
  • Major Clients:
    Norwegian Cruise Line, Burger King, AT&T..
  • Year Founded:
    2010
  • Fulltime Employees:
    35
  • Active Clients:
    300+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    95%
  • Pricing:
    H
  • Website:
    shoutlet.com
Request A Quote
Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Content Syndication

Integration

Analytics

Feature Set

Support

iProspect iProspect
Talk to a Representative: 617-449-4300
Key Facts For iProspect
  • Major Clients:
    Yellow Book, Allegis Group, Circuit City..
  • Year Founded:
    1996
  • Fulltime Employees:
    50+
  • Active Clients:
    150+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    92%
  • Pricing:
    H
  • Website:
    www.iprospect.com
Request A Quote
Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Content Syndication

Integration

Analytics

Feature Set

Support

Salesforce ExactTarget Marketing Cloud Salesforce ExactTarget Marketing Cloud
Talk to a Representative: 415-901-7000
Key Facts For Salesforce ExactTarget Marketing Cloud
  • Major Clients:
    Scottrade, Progreive, Prime Visibility, ..
  • Year Founded:
    2004
  • Fulltime Employees:
    3
  • Active Clients:
    45
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    85%
  • Pricing:
    L
  • Website:
    www.salesforce.com
Request A Quote
Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Content Syndication

Integration

Analytics

Feature Set

Support

Evaluation Criteria: Best Enterprise Social Management SaaS
Content Syndication How Content is Delivered

During our analysis of enterprise social management platforms we spend time analyzing the software’s ability to syndicate and publish information across a wide variety of channels and platforms. It is important for the user to have flexibility in where the content and information is being syndicated in order to ensure their marketing message is being received by the correct audiences for the correct campaign.

Integration Cohesive Social Media

Integration is another important element of our analysis. We ensure the social media platforms we evaluate offer users the flexibility to link up all of their social media outlets while providing them with the ability to control the more in-depth features of each network. We measure the level of flexibility and control that users have across different social media networks in order to ensure they can truly integrate their marketing strategy.

Analytics Accurate Metrics and Info

Having access to accurate and up-to-date information is essential for managing larger-sized social media campaigns. We investigate the accuracy and the timeliness of the information being presented to users of the software. Users expect to have information which is relevant to their campaign at the time they are viewing the campaign and will have less interest in viewing information which is dated when trying to make a decision.

Feature Set Variety of Features

The overall feature set of the software is another important area of our analysis to ensure that the platform will contain a large number of features which function as a means to create and automate various social media activities. Having features which add to the use of the software and don’t detract from having a formulated and organized approach to social media ensure the user will be able to best use the software.

Support Quickly Responds to Clients

Users of enterprise social management SaaS solutions will expect for the software to contain professional level support with a fast response time and a quick resolution. We evaluate each of the platforms based on the availability and professionalism of their support team. It is important to ensure that enterprises will have access to support representatives that are knowledge and helpful to resolve issues with the platform.

 
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