VIEW RANKINGS FOR BEST COMPANIES BY PRACTICE AREA:
Services
Our Selection Process For
Best Business Reviews Platforms
Our Selection Process For
Best Business Reviews Platforms

Last updated: November 1, 2024

Apply For Rankings | Improve Your Rankings | Evaluation Criteria

 

Best
Top 10 Best Business Reviews Platforms

Best Business Reviews Platforms - November 2024

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Usability

Usability

Features

Features

Accuracy

Accuracy

Stability

Stability

Support

Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

LocalClarity LocalClarity
Talk to a Representative: 1.224.585.7894
Key Facts For LocalClarity
  • Major Clients:
    Confidential
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    localclarity.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

Reputation.com, Inc. Reputation.com, Inc.
Talk to a Representative: 800-737-8828
Service Offerings:
Key Facts For Reputation.com, Inc.
  • Major Clients:
    Confidential
  • Year Founded:
    2006
  • Fulltime Employees:
    100 - 250
  • Active Clients:
    44
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    78
  • Pricing:
    M
  • Website:
    www.reputation.com
Request A Quote
Negative Review 0 Reviews
Anonymous

Usability

Features

Accuracy

Stability

Support

Get More Reviews
Talk to a Representative: (888) 979-2379
Key Facts For Get More Reviews
  • Major Clients:
    , Hertz, Dollar Car Central, Thrifty Car R...
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    getmorereviews.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

Bazaarvoice, Inc
Talk to a Representative: 1 (866) 522-9227
Service Offerings:
Key Facts For Bazaarvoice, Inc
  • Major Clients:
    Confidential
  • Year Founded:
    2013
  • Fulltime Employees:
    1,000 - 2,500
  • Active Clients:
    10+
  • Revenue:
    $100 million - $250 million
  • Client Retention Rate:
    86
  • Pricing:
    M
  • Website:
    www.bazaarvoice.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

Yotpo Yotpo
Talk to a Representative:
Key Facts For Yotpo
  • Major Clients:
    Confidential
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    yotpo.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

PowerReviews PowerReviews
Talk to a Representative: +1 312-447-6100
Key Facts For PowerReviews
  • Major Clients:
    Confidential
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    powerreviews.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

Feefo Holdings Limited
Talk to a Representative: 44 0 203 362 4209
Key Facts For Feefo Holdings Limited
  • Major Clients:
    Expedia, AXA, Iceland
  • Year Founded:
    2014
  • Fulltime Employees:
    100 - 250
  • Active Clients:
    20+
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    80
  • Pricing:
    M
  • Website:
    www.feefo.com
Request A Quote
Reviews (20)
Positive 35.0% 7 Reviews
Outstanding, very attentive and timely suppor...
Premiere Suites
Positive
Genuine Product. Genuine Service. Proper inte...
Steve Doyle
Negative 65.0% 13 Reviews
Fefoo is a company used to filter and remove...
Matt Wilson

Usability

Features

Accuracy

Stability

Support

Judys Book, Inc. Judys Book, Inc.
Talk to a Representative: 206-632-2229
Key Facts For Judys Book, Inc.
  • Major Clients:
    Confidential
  • Year Founded:
    2012
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    58
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    84
  • Pricing:
    L
  • Website:
    www.judysbook.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

Manta Media, Inc Manta Media, Inc
Talk to a Representative: 1 (888) 875-5833
Service Offerings:
Key Facts For Manta Media, Inc
  • Major Clients:
    Confidential
  • Year Founded:
    2005
  • Fulltime Employees:
    100 - 250
  • Active Clients:
    64M
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    97
  • Pricing:
    L
  • Website:
    www.manta.com
Request A Quote
Reviews (41)
Positive 58.5% 24 Reviews
Very grateful with the company Bkny Roofing,...
Maria Velazquez
Positive
My RV was towed in due to suspected leaking r...
Dean Shaw
Negative 41.5% 17 Reviews
I have seen this "Manta" website online for 1...
Paul Rogers

Usability

Features

Accuracy

Stability

Support

Foursquare
Talk to a Representative:
Key Facts For Foursquare
  • Major Clients:
    Confidential
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    foursquare.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

Evaluation Criteria:
Usability
Usability Ease of Use
During our evaluation of review management software our research team analyzes the usability of the software. This involves comparing the interface to competing platforms and having different people test the software to ensure the software is easy to use. This also involves analyzing the different help files and instructions provided by the software publisher to help users solve problems with their use of the software.
Features
Features Powerful Functions
The individual features and functions of the software are analyzed to understand the value they bring to the software and how usable they are compared to competing review management software. Does the vendor have key features that other competitors have that might be considered a required feature? Do they have unique features that differentiate them from other offerings in their industry?
Accuracy
Accuracy Correct Information
The accuracy of any statistics or reports generated from the software is vital to give clients an accurate view of the status of their online reviews and reputation. We analyze the types of statistics that are gathered and served to the end user and the validity of those statistics. We analyze how the software collects information on the reviews and whether the information is cached or being updated in real-time.
Stability
Stability Minimal Downtime Incidents
Our analysis of the stability of the software involves a dive into how the software performs over a long period of time. Does the software ever go down or stop functioning properly, and if so for how long? Does the vendor performing preventative maintenance to ensure that the software will continue to work with consistent performance? What is their historical uptime and SLA?
Support
Support Easy Communication
Having a strong support team behind the software is also important for review management software. Our research team investigates the different support resources they have on their team, the online documentation that they have, and how they receive complaints or issues from their customers. Are they using software that will enable them to identify issues and resolve them quickly?
 
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Our Selection Process For
Best Business Reviews Platforms
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